Last updated: May 26, 2026
At Cloud IX Luxury, we respect your privacy and are committed to protecting your personal data. This Privacy Policy details how we collect, use, disclose, and safeguard your information when you visit our website, utilize our luxury buy-sell-trade-source services, or interact with our boutique specialists.
Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you. This includes:
- Identity and Contact Data: Full name, billing address, shipping address, email address, and phone number.
- Financial Data: Bank wire details, partial payment information, and transaction history necessary to process purchases, payouts, or trade equity.
- Asset Information: Serial numbers, reference numbers, and photographs of timepieces or handbags you submit to us for valuation, sale, or trade.
- Technical and Usage Data: IP address, browser type, time zone setting, and data regarding how you navigate our platform.
How We Use Your Information
We process your personal data in accordance with the law, primarily to provide a refined luxury service. Uses include:
- Processing and fulfilling purchase, trade, and sourcing transactions.
- Assessing and underwriting valuation quotes for watches and accessories submitted to us.
- Managing secure, fully insured logistics and high-value shipping infrastructure.
- Communicating order confirmations, tracking details, and answering private inquiries.
- Complying with legal, financial, and regulatory obligations regarding high-value asset transactions.
Information Sharing and Discretion
Cloud IX Luxury operates with the highest level of professional discretion. We do not sell, rent, or distribute your personal information to third parties for marketing purposes. Your data is only shared with trusted service providers strictly necessary to execute your transaction, including:
- Secure shipping couriers and high-value transit insurers (such as FedEx).
- Regulated financial institutions, merchant processors, and identity verification services.
- Legal or regulatory authorities when strictly compelled by applicable law.
Data Security
We implement industry-standard security protocols, including 256-bit SSL encryption technology, to protect your data from unauthorized access, loss, or alteration. Access to your personal data is strictly restricted to personnel who require it to facilitate your services.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request the deletion of the information we maintain. To exercise any of these rights, please contact us using the information provided below.
Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. All updates will be published directly to this page with an updated modification date.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data privacy practices, please contact us:
Cloud IX Luxury
Email: info@cloudixluxury.com
Phone: (732) CLOUD-IX
(732) 256-8349